FAQs>Pixsee App - pixsee

App User Guide
1. What devices are compatible with Pixsee App? What languages is the app available in? Is the app free? Use 3rd party account to login or sign-up to Pixsee app Which countries is Pixsee App available in? How to check my device version and app version?
App Features
1. How to start two-way talk? To record a video Background play Voice Recorder Can I tag a note to baby's photos and videos? How to replay live stream videos? Camera Timer Manual Capture and Record Is it possible to connect both Pixsee and Pixsee Play at the same time? Is it possible to connect more than one Pixsee Play device? Voice Commands What are the functions that can be controlled using Voice Commands? Is there a distance limit when using Voice Commands? While playing music, can I adjust the volume of Pixsee device through the app?
Smart Detection
1. How to get cry detection notifications? How to set up area detection notifications? Can I switch off notifications? Covered Face Detection Can Covered Face Detection detect twins or more than one baby at a time? How do I set up and define Covered Face Detection area? How to adjust Covered Face Detection sensitivity? When will a covered face detection notification be sent to parents? Will there be a record of detection notification? Can Pixsee Play identify different types of baby cries?
Multiple Users
1. What is "Multiple User"? When sharing with multiple people, can I set certain photos or videos to private? Can I adjust settings so invited guests can only view photos? When sharing with multiple people, can I limit the use of certain functions? Can friends and family invited through the sharing function decide to unfollow baby on their own? If I am bound to more than one Pixsee Play, can my family be invited to view from these Pixsee Play? Can I adjust settings so invited guests can only watch the live stream without hearing the audio?
Smart Music Box
1. Music Scheduler What is "Smart Music Box" ? Can I create my own playlist? Can invited guests play music on Pixsee App? How to play music on Pixsee Play? I got a notification that a song was taken down. Will it affect my playlists? In the AI Smart Music Box, what music content requires a paid subscription? Expert Curated Playlists What is the purpose of the Expert-Guided Notes in the Expert Curated Playlists? On which Pixsee devices can I listen to the songs from the Expert Curated Playlists? I like one of the songs on the Expert Curated Playlists, but why can't I find that song next month? Why isn't the Music Scheduler playing at the scheduled time?
Digital Keepsakes
1. Where will the photos be automatically saved to, and how long will they be kept? Is it possible to uoload photos/videos from my smartphone? Is there a storage limit for the Pixsee App album? Can I download the photos and videos taken by Pixsee camera to my smartphone? Can I share the photos taken by Pixsee camera to social media? How to view the Themed Frames? How to download and backup data from my album? Why can't I find the pictures/videos I just took in the album? Themed Story Can I receive a daily themed story? How long do the themed stories remain visible? Time-Lapse Video Why haven't I received any time-lapse videos? How long do the time-lapse videos remain visible? What are the limitations when using time-lapse videos? Which data will be saved in cloud storage?
AI Family Faces
1. How to add AI Smart Faces feature to Themed Story? What is AI Family Faces feature? When setting up AI Family Faces feature, how to select an appropriate portrait photo? How can I change the portrait photos for the AI Smart Faces feature? Why am I not receiving themed stories even though I've successfully set up AI Family Faces feature?