1. Please confirm pixsee is connected to power.
2. Please make sure network connection is stable.
3. Please verify your mobile and pixsee are connect to same Wi-Fi.
4. Please unplug adapter and plug it back in again.
Important Notice: iOS 18 Connection Settings Update
With iOS 18, Apple has updated its "Local Network" privacy settings. To ensure your Pixsee camera works properly, please note:
1. If the "Local Network" permission is disabled for the Pixsee App, your phone won't connect to Pixsee even when both devices are on the same Wi-Fi network.
2. Solution:
*Go to "Settings" > "App" > "Pixsee"
*Ensure "Local Network" permission is enabled
If connection issues persist after enabling:
1. Restart your phone
2. Relaunch the Pixsee App
If you are still having trouble with account binding, please contact pixsee helper for further assistance.
2. Please make sure network connection is stable.
3. Please verify your mobile and pixsee are connect to same Wi-Fi.
4. Please unplug adapter and plug it back in again.
Important Notice: iOS 18 Connection Settings Update
With iOS 18, Apple has updated its "Local Network" privacy settings. To ensure your Pixsee camera works properly, please note:
1. If the "Local Network" permission is disabled for the Pixsee App, your phone won't connect to Pixsee even when both devices are on the same Wi-Fi network.
2. Solution:
*Go to "Settings" > "App" > "Pixsee"
*Ensure "Local Network" permission is enabled
If connection issues persist after enabling:
1. Restart your phone
2. Relaunch the Pixsee App
If you are still having trouble with account binding, please contact pixsee helper for further assistance.
last updated: 2024/11/07
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